A selection of engagements across industries and geographies.

Senior Manager, Transition Manager

A business unit is to be adapted to a new organizational model. Mission: manage the transition towards the matrix structure and ensure business continuity in the context of changing market conditions.

Strategic Account Planning. Communication strategy across teams and functions. KPI monitoring across Sales, Delivery, and Finance. Financial and business review. Portfolio analysis and management. Transition management.

Successful organizational transition with maintained business continuity. Clear governance structure established across the new matrix model.

Senior Manager, Account Delivery Executive for International Engineering Business

Drive business transformation towards new organizational entities. Build the new sales organization at account level with focus on China and India. Lead the Global Delivery Transformation Initiative.

Contractual and financial definitions for cross-national engagements. Portfolio analysis and sales pipeline monitoring. Offshoring India accelerated. Synergies across group deliveries. Implemented Information Security Standards for project infrastructure at two sites.

Transformation plan established. Delivery structures operational across Germany, China and India.

Senior Project Manager CRM

Following an acquisition, the company merges organizational entities. The new sales organization requires tight CRM support. Goal: implement standard sales processes to support the new organizational setup.

Change management. CRM rollout and management. Deployment of CRM tool. Process optimization. Introduction of data quality task force and Opportunity Management. Prepared Salesforce as the successor CRM solution.

CRM fully rolled out and operational. Successor solution Salesforce prepared for rollout.

Senior Project Manager

A client faces delivery, budget and technical challenges on its Connected Services project in China. Mission: project recovery and stable delivery. China project team to be set up locally, backed by German experts.

Stable team set up. Project financials stabilized. Proper team and client communication established. Technical pre-requirements enabled in China. Intensive knowledge management. High management attention secured in both countries.

Stable project environment restored. China team operational. Project recovered and delivery stabilized.

Senior Project Manager

In a rapidly growing company with interfered development processes, take over all Ticket Management Services from the previous supplier to an international team in 3 sites. Challenges: siloed knowledge, bilingual experts, remote IT.

Quick and stable project setup of local and nearshore teams. Intensive transition management. Overcame technical restrictions. Growth plan including training and mentoring — achieving 40+ project staff in 3 sites within 6 months.

Project on time, on quality, on budget. Project team fully operational across 3 sites in EU and Northern Africa within 6 months.

Senior Project Manager

A Group PLM migration covering data from more than 60 product structures across 14 organizations in Europe, China and South America. Initial setup had failed. High-risk fixed-price project with high management attention. Mission: project completion on quality and time.

Project stabilization through structured team setup (10+ staff), organizational breakdown structure and project infrastructure. Proper communication and reporting established. Project quality, productivity and customer satisfaction recovered. Roadmap of delivery aligned with high management attention.

Delivered on time, on quality, and on budget. High customer satisfaction achieved.

Senior Project Manager

A fixed-price SW development project requires recovery after customer escalation. Mission: recover the project, increase productivity to the expected level and rehabilitate the customer relationship.

General PM in Scrum environment. Team replacements and ramp-up (project staff of 9). Project financials recovered. Productivity restored. Advanced lessons-learned session with customer. Customer relationship rehabilitated.

Productivity restored to expected level. Customer relationship rehabilitated.

Senior Program Manager

A global car manufacturer transferred more than five ongoing and new in-vehicle app projects to our team, covering both further development of existing applications and the development of new apps across four locations. New In-Car technology introduced. Contract: fixed-price service catalog, SAFe, nearshore with GEC Portugal.

45+ FTE across 4 sites in EU; up to 12 app projects in parallel. Iterative E2E design process introduced. Integrated UX/UI team. SAFe integration at client level. Cross-entity projects with shared apps across 3 car brands.

Project on time, on quality, on budget. Contract renewed. Program running at scale across 4 locations.

Senior Project Manager

SW development of the HMI for a new generation of car infotainment systems for a first-tier automotive supplier. Extraordinary contract volume generating high executive attention. Mission: build an international team fast, establish a Software Delivery Center in Portugal, and build a long-term partnership.

Management up to 30+ staff. Integrated delivery team combining a Germany based frontend with software development teams from the Software Delivery Center in Portugal. Two additional development teams ramped up within 4 weeks. Automotive SPICE 2.5 QA applied. Value-adding process feedback to customer.

Project on time, on quality, on budget. High customer satisfaction.

Senior Project Manager CRM

A Technology and Innovation Consulting company wants to evolve its global CRM to enable the rollout of the advanced corporate strategy. Analysis required across 7 European subsidiaries.

System analysis in 7 subsidiaries. PoC with Salesforce.com. Standard Sales process defined (Miller Heiman). RfP performed with 4 CRM vendors (cloud and on-premise). Group CRM project initiated.

Global CRM direction established. RfP completed. Strategic decision basis delivered at Group Executive Level.

Senior Project Manager, Service Manager

Manage the HW and SW update of the network's Management Platform for a department delivering voice, data, and video services within a telecommunications network with strict SLA compliance requirements.

Contract management. CR management. SW Project management. Supplier management. Financial forecasting. Regular project communication.

Network Management Platform updated within SLA compliance. Full governance established across contract, supplier, and finance streams.

Senior Consultant

Following a division merger, improve Cross-Selling capabilities and extend the campaign management and customer data base with a harmonized, customer value-based CRM approach supporting both divisions.

Planning, design, execution and reporting of Cross-Selling, Inbound, Outbound, Lead, and Market Research campaigns. Data management extension. Concept design of value-based customer dialogue and Privacy/Permissions framework. Testing.

Cross-Selling campaign capabilities operational across both divisions. Harmonized CRM approach implemented.

Project Manager CRM

Concept design and setup of a multi-channel campaign management system with CRM integration, monitoring and reporting, and immediate data connections to the Data Warehouse for a direct banking group.

Concept and process design. Detailed design of data connections, contact logic and controlling features. Vendor selection. Project management.

Multi-channel campaign management system fully implemented and operational.